FREQUENTLY ASKED QUESTIONS:

When is the draw for a Competition?

The competition draw date is stated on the entry page for each competition.

Where are your competitions run?

Currently our competitions are run only in the United Kingdom (Northern Ireland included) We may look to expand this in the future.

How many times can I enter?

Each competition has a maximum of 10 entries per customer.

Are there any restrictions on entering?

Yes, you must be 18+ to enter our prize draw competitions and free giveaways, be located in the United Kingdom and have a registered account with Hardware Heroes

How is the winner chosen?

We complete the draw Live on our Facebook page for everyone to see. We use Google’s random number generator to determine the winner. We will show you how the random number generator works prior to drawing the winning number. We also prove we are live by reading out comments and answering customer queries on our live draw video.

What is my draw number? ​​

Here are 3 ways to find your ticket number for a draw. 1. As soon as you enter on the confirmation page you will see ticket numbers. 2. On your confirmation email for the competitions you will see your ticket numbers. 3. Log into your account, go to ‘My account’ – My Orders – click on each order and you will see ticket numbers there.

What if a competition does not sell out?

As needed, we will extend the draw date as per our terms and conditions, but hopefully this will not be necessary.

If all tickets sell out will the draw date be brought forward?

Yes, absolutely!

As soon as we publish the entry lists, we will also announce the live draw time and date.

Where do I find the free giveaways?

Free giveaways will be hosted on social media platforms (Facebook, Instagram, Twitter) so be sure to follow them!

Is Hardware Heroes a scam?

We are a fully registered limited company in the UK. We run prize draws which are fully compliant with the Gambling act of 2005. We complete all of the draws live on Facebook for everyone to watch and the winner is contacted straight after the live draw has finished to arrange delivery of their prize

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